On behalf of Veganhealth, we would like to sincerely thank our customers for always trusting and using Veganhealth products during the past time. You are the driving force behind our development.
“For us your health is the first priority” – That is the core value and noble mission that Veganhealth sets out. Based on this message, Veganhealth sends you a service commitment policy and protects the interests of all customers who buy products at official distribution channels and pharmacies of Veganhealth nationwide.
- Pledge to Customer Service at Veganhealth
- Commitment to services and products
- 100% of products distributed by Veganhealth are genuine, reputable, fully licensed, and have been researched and tested for health and safety. Vietnamese body.
- Veganhealth is committed to only advising on products that are suitable for the problem and condition that customers are experiencing.
- Always receive and listen to customers’ suggestions in the most sincere way.
- We are committed that 100% of products distributed by Veganhealth are genuine, with documents and detailed information about importing products. The product is strictly tested by the Ministry of Health. In particular, on the package there are full stamps and anti-counterfeiting labels. Therefore, customers can rest assured when buying here.
- All Veganhealth professionals are professionally trained and have extensive experience in the health field. Therefore, when buying products at Veganhealth’s official distribution channels such as: website, pharmacy, Veganhealth fanpage, they are consulted with the most dedicated and thoughtful advice.
- Commitment to customer information security
- Committed to keeping customer information confidential, not exchanging or transferring it to a third party without the customer’s permission.
- Personal information can only be changed with the consent of the customer.
- Customer information is only used for the purpose of aiming at the best interests of customers as set forth by the brand.
- Customer rights protection policy
- Policy “Enhancing health with Veganhealth
This policy is set up to ensure the right to use the most suitable product for your health conditions. This will give customers confidence and peace of mind when using any product distributed by Veganhealth.
For products distributed by Veganhealth:
- Return the product to the customer if the product has a defect from the manufacturer, including: Broken, broken, broken bottles.
- The product does not match the product ordered by the customer, applicable to customers who buy online at Veganhealth’s official website and fanpage.
- For products purchased at a pharmacy branch of Veganhealth, Veganhealth will still assist in solving product-related problems for customers but will not return products.
- All customers who come to pharmacies that distribute genuine Veganhealth products will always be supported with examination and advice from experts, helping customers choose choose the most suitable product.
- Applicable to all customers who have been using services and products distributed by Veganhealth nationwide.
- Returned products must ensure the following identification:
- The product’s barcode matches the customer’s order information
- The product packaging is full of labels and there are no signs of outside interference.
- Products with 7 color stamps (for unopened products)
- Veganhealth would like to sincerely thank our customers who have been trusting and supporting us. That’s why we constantly strive to improve and develop to meet and serve the needs of our customers in the best way.
Accompanying you in your journey of health and beauty is the honor of Veganhealth.